A practical foundation course that teaches adults how AI models work, how to compare tools and models, when to use hosted vs self-hosted options, how to prompt effectively, and how to verify outputs before moving into hands-on AI tools and automation.

Test real AI tools against a defined business workflow, compare outputs, and produce an evidence-based tool recommendation.

By the end of this course, you will not just understand AI agents; you will produce a professional AI Agent & Automation Pilot Brief. You will justify automation, determine the correct level of autonomy, design workflow and agent architecture, define knowledge/RAG strategies, establish governance, and recommend whether to proceed with a pilot

Turn a controlled AI pilot into an implementation roadmap with governance, ownership, operating model, adoption, and rollout controls.